Tier + Trust Gating

Waggle gates every action on two orthogonal axes. The subscription tier (TRIAL / FREE / PRO / TEAMS / ENTERPRISE) decides whether a feature exists for this user at all — enforced on HTTP routes via requireTier() returning 403 TIER_INSUFFICIENT, and on tool registration (KVARK tools only exist when KVARK is configured). The autonomy / trust level (Normal / Trusted / YOLO) decides, per tool call, whether the UI must show an approval prompt — a pure runtime UX lever with a hardcoded critical blacklist that always wins, even at YOLO. The rule of thumb: tier decides whether the door exists; trust decides whether it needs a key turn each time you walk through. Always run a stored tier through getEffectiveTier(tier, trialStartedAt) before gating, because an expired TRIAL collapses to FREE.

1. The two gating axes (overview)

flowchart TD
  USER["User stored tier plus trialStartedAt"] --> EFF["getEffectiveTier\nTRIAL expired collapses to FREE"]
  EFF --> CAPS["getCapabilities\nTierCapabilities flag set"]

  CAPS --> AXIS1["AXIS 1 — Tier gate\nfeature exists for this plan?"]
  SESSION["Session AutonomyLevel\nnormal / trusted / yolo"] --> AXIS2["AXIS 2 — Trust gate\nclick needed for this call?"]

  AXIS1 --> ROUTES["requireTier preHandler\n403 TIER_INSUFFICIENT on fail"]
  AXIS1 --> KREG["KVARK tools registered\nonly when KVARK configured"]
  AXIS2 --> CONF["needsConfirmationWithAutonomy\nper tool call"]

  ROUTES --> GATED["Marketplace, Personas, Admin,\nTeam, Cloud-sync, Enterprise packs"]
  KREG --> KVARK["kvark_search, kvark_feedback,\nkvark_action, kvark_ask_document"]
  CONF --> TOOLS["Tools, connectors, bash,\ninstall_capability"]

2. The 5 tiers and what each unlocks

flowchart LR
  subgraph TRIAL["TRIAL — 0 USD / 15 days"]
    T1["All features unlocked\nmirrors TEAMS plus ENTERPRISE\nselfHosted OFF\ndecays to FREE after 15 days"]
  end
  subgraph FREE["FREE — 0 USD forever"]
    F1["5 workspaces, 5 connectors\nspawnAgents ON, memory free\nbuilt-in skills only\nexport txt and md\nauditLog none, kvarkCta subtle"]
  end
  subgraph PRO["PRO — 19 USD / mo (solo)"]
    P1["Unlimited workspaces plus connectors\ncustomSkills ON, marketplace\nexport txt md pdf json\nteamMembersLimit 1, auditLog basic\nno sharedWorkspaces, no cloudSync"]
  end
  subgraph TEAMS["TEAMS — 49 USD / seat"]
    M1["sharedWorkspaces, teamSkillLibrary\ncloudSync, adminPanel\nauditLog full, selfHosted\nmanagedModelPool, priorityModels\nWaggleDance, kvarkCta active"]
  end
  subgraph ENT["ENTERPRISE — consultative"]
    E1["KVARK sovereign on-prem\nall TEAMS capabilities\nselfHosted ON, kvarkCta none\ngovernance permissions route"]
  end

  TRIAL -->|"trial expires"| FREE
  FREE -->|"upgrade 19/mo"| PRO
  PRO -->|"upgrade 49/seat"| TEAMS
  TEAMS -->|"sales contact"| ENT

3. Tier x Capability matrix (verbatim from `TIER_CAPABILITIES`)

-1 means unlimited. Values quoted from packages/shared/src/tiers.ts.

Capability	TRIAL	FREE	PRO	TEAMS	ENTERPRISE
`connectorLimit`	-1	5	-1	-1	-1
`workspaceLimit`	-1	5	-1	-1	-1
`embeddingProviders`	all 6	inprocess, mock, ollama	+ voyage, openai	all 6	all 6
`embeddingQuotaPerMonth`	-1	-1	-1	-1	-1
`messageHistoryLimit`	-1	-1	-1	-1	-1
`spawnAgents`	yes	yes	yes	yes	yes
`customSkills`	yes	no	yes	yes	yes
`teamSkillLibrary`	yes	no	no	yes	yes
`cloudSync`	yes	no	no	yes	yes
`exportFormats`	txt md pdf json	txt md	txt md pdf json	txt md pdf json	txt md pdf json
`teamMembersLimit`	-1	1	1	-1	-1
`sharedWorkspaces`	yes	no	no	yes	yes
`adminPanel`	yes	no	no	yes	yes
`auditLog`	full	none	basic	full	full
`selfHosted`	no	no	no	yes	yes
`managedModelPool`	yes	no	no	yes	yes
`priorityModels`	yes	no	no	yes	yes
`kvarkCta`	subtle	subtle	subtle	active	none
`stripePriceId`	null	null	`STRIPE_PRICE_PRO`	`STRIPE_PRICE_TEAMS`	null

all 6 embedding providers = inprocess, mock, ollama, voyage, openai, litellm. Tier ordering (TIER_ORDER): FREE 0, PRO 1, TEAMS 2, ENTERPRISE 3, TRIAL 3 — TRIAL ties ENTERPRISE because it has max capabilities, but is time-limited.

4. Tier-gated HTTP routes (Axis 1)

The frontend must catch 403 TIER_INSUFFICIENT and show an upgrade prompt using required and upgradeUrl.

Method	Path	Min tier
POST	`/api/marketplace/install`	PRO
POST	`/api/marketplace/publish`	PRO
GET	`/api/marketplace/enterprise-packs`	ENTERPRISE (plus KVARK configured)
POST	`/api/personas`	PRO
POST	`/api/personas/generate`	PRO
GET	`/api/cost/by-workspace`	TEAMS
POST	`/api/cloud-sync/toggle`	TEAMS
GET	`/api/admin/overview`	TEAMS
POST	`/api/admin/audit-export`	TEAMS
POST	`/api/team/connect`	TEAMS
GET	`/api/team/governance/permissions`	ENTERPRISE

KVARK tools (kvark_search, kvark_feedback, kvark_action, kvark_ask_document) are registered only when getKvarkConfig(vault) returns a connection — 4 tools when configured, 0 otherwise.

5. The Normal / Trusted / YOLO autonomy gate (Axis 2)

flowchart TD
  CALL["Tool call name plus args"] --> NC{"needsConfirmation?\nALWAYS_CONFIRM, connector write,\ndestructive bash"}
  NC -- no --> RUN["Run silently"]
  NC -- yes --> LVL{"AutonomyLevel"}

  LVL -- normal --> PROMPT["Show approval prompt"]
  LVL -- "trusted or yolo" --> CRIT{"isCriticalNeverAutopass?"}

  CRIT -- yes --> PROMPT
  CRIT -- no --> WHICH{"which level?"}

  WHICH -- yolo --> AUTO["Auto-approve plus audit step"]
  WHICH -- trusted --> TAP{"in TRUSTED_AUTOPASS\nor safe bash?"}
  TAP -- yes --> AUTO
  TAP -- no --> PROMPT

Level behavior:

Level	Behavior
`normal`	Gate everything `needsConfirmation` flags (writes, connector writes, git, install, destructive bash).
`trusted`	Auto-pass `TRUSTED_AUTOPASS` (`write_file, edit_file, generate_docx, read_other_workspace, read_other_workspace_file`) and non-critical bash. Still gate git push/commit/pr/merge, `install_capability`, connector writes, cross-workspace writes.
`yolo`	Auto-pass everything except `isCriticalNeverAutopass`.

isCriticalNeverAutopass (never auto-passes, even at YOLO): rm -rf / or ~ or $HOME or /*, any sudo, format C:, mkfs, reg delete, dd if=… of=/dev, forced git push --force to main/master/production, fork bomb; install_capability with _riskLevel === 'high'.

Autonomy override travels in the chat request body { "autonomy": { "level": "trusted"|"yolo", "expiresAt": <ms epoch> } }; if expiresAt is absent or past, the server falls back to normal.

6. How tier + trust combine (worked examples)

flowchart TD
  A["FREE user — connector_github_create_issue"] --> A1["Tier: no route gate"] --> A2["Trust: write so Normal prompts,\nTrusted gates, YOLO auto-passes"] --> A3["Runs after approval if connected"]
  B["FREE user — Install marketplace pack"] --> B1["Tier: 403 needs PRO"] --> B3["Blocked, upgrade prompt"]
  C["ENTERPRISE user — kvark_action"] --> C1["Tier: KVARK configured so registered"] --> C2["Trust: requires approval"] --> C3["Governed action runs with audit ref"]
  D["Any tier, YOLO — bash sudo rm -rf /"] --> D1["Tier: none"] --> D2["Trust: isCriticalNeverAutopass"] --> D3["Still prompts even at YOLO"]
  E["PRO user — install_capability starter-pack"] --> E1["Tier: none"] --> E2["Trust: ALWAYS_CONFIRM,\nclass from _riskLevel"] --> E3["Prompts, critical if high-risk"]

Scenario	Tier check	Trust check	Net result
FREE — `connector_github_create_issue`	none (not a `requireTier` route)	write → Normal prompts; Trusted gates; YOLO auto-passes	Runs after approval if connected
FREE — install marketplace pack	`403 TIER_INSUFFICIENT` (needs PRO)	n/a (blocked first)	Blocked → upgrade prompt
ENTERPRISE — `kvark_action` (KVARK configured)	tools registered	requires approval	Governed action runs with audit ref
Any tier, YOLO — `bash sudo rm -rf /`	none	`isCriticalNeverAutopass`	Still prompts even at YOLO
PRO — `install_capability` (starter-pack)	none	in `ALWAYS_CONFIRM`	Prompts (critical if high-risk)

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