Waggle OS Tier System

Progressive feature revelation — from free lock-in to sovereign enterprise

Five-Tier Architecture

Each tier unlocks progressive capability. Trial gives everything for 15 days, then graceful downgrade.

15 DAYS TRIAL $0 / 15 days
Everything unlocked
  • All features
  • All connectors
  • Full audit log
FREE $0 forever
The moat tier
  • 5 workspaces
  • Agents + Memory
  • Built-in skills only
PRO $19/mo
Power user
  • Unlimited everything
  • Marketplace access
  • All connectors
TEAMS $49/seat/mo
Collaboration
  • Shared workspaces
  • WaggleDance
  • Full governance
KVARK ENTERPRISE Consultative
Sovereign on-prem
  • Self-hosted
  • Data pipeline injection
  • Full audit trail

Feature Matrix

Click any cell to see details. Data sourced from packages/shared/src/tiers.ts.

Moat Strategy

Free features create lock-in. Paid features create value. Enterprise features close deals.

LOCK-IN

Free Forever — The Moat

Memory + Harvest are free forever. Users accumulate thousands of memories. Agents are free because they generate memory. The more you use it, the harder it is to leave.

Memory Harvest Agents Wiki 5 Workspaces Built-in Skills Unlimited History
TRIGGER

Upgrade Triggers — $19/mo PRO

When free users hit limits, they feel the friction: "I need more connectors," "I want custom skills," "I need PDF export." These are the conversion levers.

Custom Skills Marketplace Unlimited Connectors PDF + JSON Export Unlimited Workspaces Voyage/OpenAI Embeddings Basic Audit Log
CLOSER

Enterprise Closer — KVARK

Regulated industries need compliance, governance, shared memory, and on-prem deployment. Compliance is the closer: EU AI Act, audit trails, full governance. This is the KVARK funnel.

Full Compliance Shared Workspaces Admin Panel Full Audit Log Self-Hosted Managed Model Pool Team Skill Library Cloud Sync

Trial to Free Transition

What happens when the 15-day trial ends. Painful but not destructive — data is always preserved.

Day 1
Trial Begins
User signs up. All features unlocked: unlimited connectors, workspaces, marketplace, custom skills, all export formats, full audit log. trialStartedAt timestamp recorded.
Day 10-12
Gentle Nudges
Subtle upgrade prompts appear. Memory count is highlighted: "You have built 1,200+ memories." Usage stats surfaced. trialDaysRemaining() returns 3-5.
Day 15
Trial Expires
isTrialExpired() returns true. getEffectiveTier() downgrades TRIAL to FREE. Modal appears with the emotional hook. Features gracefully degrade — no data loss.
Day 15+
Free Forever
All memories preserved. 5 workspaces, 5 connectors, built-in skills. Agents still work. Memory + Harvest still free. The moat holds.

Upgrade UX Flow

The psychology of conversion: use, value, friction, upgrade.

1

Use

User works daily. Memory accumulates. Agents generate insights. Harvest imports conversations.

2

Value

2,000+ memories. Wiki pages auto-generated. Knowledge graph grows. User depends on Waggle.

3

Friction

Hits connector limit. Wants custom skill. Needs PDF export. Feature gate triggers upgrade nudge.

4

Nudge

Contextual upgrade prompt appears at the point of friction. Shows exact feature they need.

5

Checkout

Stripe checkout modal. One click. Card details. Immediate unlock. No page reload needed.

Loss Aversion

Memory count creates emotional attachment. "You have built 2,847 memories" makes downgrade feel like losing something valuable.

Endowment Effect

Trial gives full access. Users feel ownership over Pro features. Taking them away after 15 days triggers upgrade impulse.

Contextual Friction

Upgrade prompts appear exactly when the user hits a limit — not randomly. The pain is real and immediate.

Immediate Unlock

No waiting. Payment processes, tier updates, features unlock. The relief is instant — reinforcing the purchase decision.

KVARK Enterprise

The sovereign pitch for regulated industries. Waggle is the demand-creation engine for KVARK.

"Everything Waggle does — on your infrastructure, connected to all your internal systems. Full data pipeline injection, your permissions, complete audit trail, governance. Your data never leaves your perimeter."

Data Pipeline Injection

Connect Waggle to all internal systems. Harvest from proprietary sources. Full data pipeline under your control. No cloud dependency.

Your Permissions

Enterprise SSO, RBAC, admin panel with unlimited team members. Every action scoped to user roles. Self-hosted identity.

Complete Audit Trail

Full audit log on every interaction. Trace every agent decision, every memory write, every data access. Compliance-ready from day one.

Governance

Team skill library, shared workspaces, cloud sync, managed model pool, priority models. WaggleDance multi-agent coordination under organizational control.

The Compliance Closer

Regulated industries (finance, healthcare, government, legal) need compliance by default. KVARK delivers EU AI Act readiness, sovereign deployment, and full audit trails.

EU AI Act GDPR SOC 2 On-Premises Air-Gapped Full Audit